Customer Service Archives

May28
UPS and DHL: The Deal of the Acronyms
UPS has announced that it is working on a deal with DHL's Express Unit to provide air freight transport for some of DHL's United States units.  When all is said and done, United Parcel Service (UPS, Fortune 500) expects the...
Feb27
Starbucks: The Perfect Coffee Pledge
Yesterday Starbucks stores nationwide shut their doors at 5:30 pm local time to host a barista retrain/pep rally to get workers serving up the "perfect coffee" to their customers.  Today stores boast new signage telling customers their coffee will be... Continue Reading
Oct19
Comcast: Crappy Customer Service Sows Hatred
Something tells me that working at Comcast is a nightmare these days.  If you're not getting your monitor smashed to bits by a customer with a hammer, you're being blogged about in the worst ways.  Yes, you read that right:... Continue Reading
 


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